Question 1

How long will it take to receive my order?

Accepted Answer

CamilleWoven handmade orders typically ship within 7–10 business days. During seasonal launches or high-volume periods, please allow a little extra time. Our additional selection usually ships within 5-10 business days.

Question 2

Can I return or exchange my CamilleWoven blanket?

Accepted Answer

Each CamilleWoven blanket is handcrafted and customized just for you, making returns and exchanges not possible. Every piece is unique, created with care. If something isn’t right, please email us at [info@camillewoven.com](mailto:info@camillewoven.com) and we’ll do our best to assist you.

Question 3

How should I care for my CamilleWoven blanket or scarf?

Accepted Answer

We recommend gentle care: hand wash or spot clean when possible. If machine washing, use cold water on delicate and lay flat or air dry. Avoid bleach and high heat to keep your piece looking beautiful.

Question 4

Can I include a gift note?

Accepted Answer

Absolutely. You can leave your message in the notes section at checkout, and we’ll include a handwritten card with your order.

Question 5

Do you take custom orders?

Accepted Answer

Yes, we offer custom options throughout the year. Email us for more information.

Question 6

Where are CamilleWoven products crafted?

Accepted Answer

Each CamilleWoven piece is lovingly handcrafted in our studio. We create each item with care, ensuring no mass production or replicas—just a unique, soul-crafted creation made especially for you.

Question 7

How do I contact you with a question?

Accepted Answer

You can always reach us at info@camillewoven.com. We aim to respond within 24 hours.

Question 8

Do you ship internationally?

Accepted Answer

At this time we only ship within the U.S.

Question 9

How will I be notified about my order status?

Accepted Answer

After placing your order, you’ll receive a confirmation email. Once your order ships, we’ll send you tracking details so you can follow its journey to your doorstep.

Question 10

What materials do you use?

Accepted Answer

We use high-quality, chunky knit yarns and fibers selected for softness, durability, and warmth. Every piece is made with care in our Texas studio.

Question 11

How should I wash my CamilleWoven blanket?

Accepted Answer

To care for your CamilleWoven blanket, spot clean with cold water and mild detergent when needed. For a deeper clean, hand wash or use a gentle cycle with cold water in the machine. Lay flat to dry to keep its shape and softness. Avoid bleach, fabric softeners, and high heat to prevent damage to the fibers.

CAMILLE
WOVEN

Frequently asked questions